Miracle Mumma values the precious time you have with your little miracle, and we endeavour to post orders ASAP.
Worldwide shipping is available and is automatically calculated at checkout. We use Australia Post & Sendle to post our items, and only charge what we pay. We use the most effective courier to ensure your items are delivered quickly and safely. All of our items are sent with tracking included (unless you choose otherwise at checkout), apart from our pram tags which are posted in an envelope.
Orders placed via Regular Post within Australia will be delivered in approximately 2-7 business days, depending on location. Orders placed via Express Post within Australia are guaranteed to be delivered within 48 hours (excluding weekends). If this time lapses and you have not received your item, a case will be lodged with Australia Post to track the item and a refund may be given if Australia Post are at fault.
International customers have the option of adding tracking for postage at checkout. We strongly recommend that tracking is purchased, as we will not be responsible for any lost items. Tracking ensures that a refund or replacement may be given if Australia Post are at fault. Any items which are ordered without tracking will not be refunded or replaced.
- Physical Products -
Orders received before midday are generally shipped the same day, and orders received after midday will be shipped the next day (excluding weekends). Occasionally, due to sickness or work commitments, this may be extended. If your order is placed on a Friday, we do our very best to ship that same day, but sometimes it has to wait until Monday.
- Digital Prints -
Digital files are sent to the email address used to place the order within 48 hours of payment. If you have not received your files within this time frame, please check your junk folder before contacting us at email@example.com.
- Premmie Dolls -
Premmie dolls are individually handmade with love and in high demand. We aim to post your dolls within 6 weeks of payment, but sometimes workload is high and this time frame is extended. We will contact you with updates if this happens. Premmie Dolls are made by an independent supplier (Stacey's Handmade) and are shipped directly from her home in Adelaide. Please email Stacey for updates and questions regarding your premmie doll order(s):